Thank you for your purchase. We want you to be satisfied with your purchase. However, if for any reason you are not completely satisfied with your purchase, you may return it to us for a [full refund/store credit/exchange/full refund or store credit/full refund or Exchange/store credit or exchange/full refund, store credit or exchange]]. For more information on our returns policy, please see below.
Return the goods
All returns must be postmarked within 30 days of purchase date. All returned items must be in new and unused condition with all original tags and tags attached.
Return process
To return an item, [please contact Customer Service at [sales@captainmro.com.] to obtain a Return Material Authorization (RMA) number. Upon receipt of the RMA number,] place the item securely in its original packaging [with your proof of purchase/and the returns form provided/and others] and mail your return to the following address:
Everest Instruments
delta equipment corp.
1012 Avenue Marier, Vaudreuil-Dorion
QC J7V 0M7 Canada
[Please note that you will be responsible for all return shipping costs. We strongly recommend that you mail returns using a trackable method. ] [You can also use the prepaid shipping label that came with the package. ] [Return shipping costs will be paid or reimbursed by us. ] [If you use a prepaid shipping label, $_____ will be deducted from your return to cover shipping. ]
Refund
After receiving your return and checking the condition of your item, we will process your [return/exchange/return or exchange]. Please allow at least ____ [days to process returns] days after receipt of your item for your [return/exchange/return or exchange] to be processed. [Depending on your credit card company, it may take 1-2 billing cycles for the refund to appear on your credit card statement. ] [We will notify you by email when your return has been processed. ]
Exceptions
[The following items cannot be returned:]
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
Caution
[All returns will be subject to a % restocking fee [over $]
[Sales items are final and non-returnable. ]
Question
If you have any questions about our returns policy, please contact us:
【Customer Service Phone】+12345678
【Customer Service Email】support@captainmro.com.